Customer Portal

Access your scrap metal receivable

Gain real-time access to load details, payment information, trip notifications and pictures of every load.

Your Scrap Metal Program at a Glance

Everything you need to manage your scrap program in one place.

Shipment Summary

Manage your scrap metal receivable anytime, anywhere with real-time access to service dates, load weights, equipment numbers, prices, and settlement values. 

BL Duke Customer Portal
BL Duke Customer Portal

Transparency

Improve visibility by viewing pictures of your scrap metal loads.  Images will provide clarity on scrap metal grading, chemistry readings and material dimensions.  After all, a picture is worth a thousand words. 

Payment History

Looking for payment?  Not anymore.  Track settlement totals and payment status, terms and due dates.   All data is exportable to pdf and excel documents. 

BL Duke Customer Portal
BL Duke Customer Portal

Trip Notification

Receive trip notification emails when a truck is dispatched to your facility, or when a switch is completedNotifications are sent in real-time via our GPS driver’s APP. Emails include trip numbers, times, service address and equipment picked-up and delivered numbers. 

Simplify Your Scrap Management

Designed to make managing shipments, payments, and reporting easier than ever.

Weight Variance Reports

Our Weight Variance Reports provide full transparency by comparing the weights our facilities receive to the weights shipped by our customers. These reports help identify discrepancies, ensure accuracy, and build trust through clear, side-by-side comparisons.

Exportable Reports at Your Fingertips

Easily export shipment and payment data to Excel or PDF whenever you need it. Our Customer Portal gives you the flexibility to generate reports in just a few clicks — making tracking, analysis, and internal reporting simple and efficient.

Review Past Shipments and Payments

Need to review past activity? Our Customer Portal lets you easily access shipment, payment, and program data from the past 60 days — giving you the visibility you need to track trends, confirm details, and stay organized.

See What Our Customers Are Saying

“It’s so helpful to have invoices, BOLs, and payment records right at our fingertips. Our accounting team loves the easy access to documentation — it’s made monthly reconciliation much smoother.”

CFO, Service Center

“The portal gives us complete transparency. Every load, weight, and payment is right there — no guessing or waiting around. BL Duke has taken customer service to the next level with this tool.”

Assistant Plant Manager, Manufacturer

“We love how easy the Customer Portal is to use. It’s simple, fast, and gives us everything we need — shipment details, payments, notifications — all in one place. Total game changer for our team.”

President, Metal Stamping

“Having 24/7 access to our scrap data has been a huge advantage. Instead of waiting for reports, I can log in anytime and see real-time updates on our shipments and payments. It’s helped us stay organized and on top of our program.”

Office Manager, Metal Fabricator

The BL Duke Customer Portal makes managing our scrap program effortless. We can easily track shipments, view payment history, and download reports whenever we need them. It’s streamlined our process and saved us so much time.”

Purchasing Manager, Metal Fabricator

Ready to grow your bottom line?

Let’s take a fresh look at your program and find efficiencies that make the difference.